TALKINGtech Selects Tripwire for PCI Compliance
Sydney, NSW - Mar 31, 2009 - Tripwire, Inc. announced today that TALKINGtech Ltd., a global provider of interactive voice messaging solutions, has implemented Tripwire Enterprise, an enhanced file integrity monitoring solution from Tripwire to help maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS).
TALKINGtech, headquartered in Auckland, New Zealand, has a global presence which expands across many industries, including telecommunications, utilities and finance. The company has implemented Tripwire Enterprise across its systems in Australia, New Zealand, North America, South Africa and the United Kingdom.
intouch is TALKINGtechˆs automated solution designed to deliver targeted interactive messages to large customer bases, prompting customer response. With intouch, customers are given real-time options to hear their account details, interact with the contact centre or pay their account over the phone. As a result, TALKINGtechˆs systems are subject to the regulatory standards designed to protect customer data. To help maintain PCI compliance, TALKINGtech turned to Tripwire.
"Tripwire Enterprise monitors and reports on unauthorised changes across our PCI-related systems, bringing issues to our immediate attention," says Chris OˆDonoghue, chief technology officer, TALKINGtech. "Tripwire helps to maintain PCI compliance by being able to quickly reconcile points on the system that could put us out of compliance, allowing us to implement strict change control."
TALKINGtech also uses Tripwireˆs configuration auditing and file integrity monitoring capabilities to better secure processes related to Federated Identity Management (FIM) log-in standards. Moreover, the company has extended Tripwire across the data centre to bolster and enforce security and change management processes, resulting in an overall improvement in business operations.
About TALKINGtech Ltd.
TALKINGtech is an interactive messaging company with technology designed to send voice messages to large customer bases, consistently helping clients save time and money, increase revenue and enhance customer relationships. TALKINGtech was formed in 1986 and now services a wide range of major mobile, telecommunications and utility companies all around the world. The company has offices in Australia, New Zealand, North America and the United Kingdom. For more information visit www.talkingtech.com