Industry-leading Support
Technical and customer support that consistently gets high marks
What better way to ensure you get the most from your Tripwire IT security solution than to work with our Tripwire Customer Services team to get your solution quickly up and running, upgrade and tune it, train you to use it, or solve specific technical issues. Our customers rate Tripwire’s support services even higher than businesses with names that are synonymous with excellence.*
96%
overall customer satisfaction
86%
of customers would recommend us
85%
say we provide the best software support experience
*Averages based on the results of 900 surveys of Tripwire technical/customer support users, compared to a 2011 Satmetrix NetPromoter Benchmark Study of U.S. consumers.
Testimonials
.: “Security and compliance is the number one concern of all enterprises, regardless of size when it comes to cloud services. Tripwire helps address this head-on.” :.
Tim Irvine, Director, INetU
Find Out for Yourself
Technical support is freely available during product evaluations—you can find out for yourself why we score so highly. You’ll also gain access to the Tripwire Customer Center, loaded with informative Knowledge Base articles and an extensive Resource Library.