Essential Services
Get immediate value from your Tripwire investment
Tripwire’s essential services help get you up and running in no time, perform product upgrades, and more-all designed to give you immediate and ongoing value from your Tripwire investment. Whether performed remotely or on-site, Tripwire provides a wide variety of service options including:

“Quick Start” Services
- Tripwire’s Quick Start packaged services are ideal for new customers with smaller environments or for larger customers who want to jump-start a larger project with Tripwire guidance. Quick Start packages reduce your time to value and quickly implement the core capabilities of the latest version of Tripwire products.
DOWNLOAD PDF - A Tripwire Remote Quick Start provides an economical and convenient alternative for organisations requiring assistance implementing Tripwire Enterprise. Rather than working on-site, a Tripwire-certified consultant helps the customer install and configure Tripwire Enterprise via a secure network connection and phone-based meetings. The consultant then helps outline best practices for maintaining the implementation to ensure the customer maximises the value of their Tripwire investment.
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SPECIALISED PCI SERVICES
If you purchased Tripwire Enterprise for PCI and are in the Retail or Hospitality industry, these services are tailored for your unique needs.
- Tripwire’s PCI for Retail package helps retail organisations implement and tune Tripwire solutions to immediately address requirements on IT infrastructure in scope for PCI-from the corporate data centre out to in-store servers and point of sale (POS) devices such as registers and network devices.
DOWNLOAD PDF - Tripwire’s PCI for Hospitality package helps organisations in the hotel and lodging industry implement and tune Tripwire solutions to immediately address PCI requirements on all IT infrastructure in scope for PCI—from the corporate data centre out to in-hotel servers and point of sale (POS) devices like registers and self-serve kiosks.
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TAILORED IMPLEMENTATION
If you have unique requirements or lack the appropriate resources to effectively implement Tripwire software, a tailored implementation will give you the most benefits in the shortest time. With a tailored implementation, Tripwire Professional Services works with you to define the requirements and create a project according to your organisation's specific needs. To start, contact your Tripwire sales representative or services services[ at ]tripwire[ dot ]com.

UPGRADES
Tripwire’s upgrade service packages offer you a smooth and timely upgrade to the latest version of Tripwire Enterprise or Tripwire Log Center. As part of the upgrade, the consultant analyses current usage and processes, then makes recommendations for gaining the greatest value from the new features and capabilities.
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