Change Control Essentials

Improving IT change management requires more than technology. It should be part of a complete IT process improvement program. You can leverage Tripwire's experience in configuration auditing, security and Visible Ops methodology to jumpstart implementation of both IT change controls and process improvement in your organization.

Tripwire offers two levels of engagements designed to help your organization start making fast progress in meeting your IT performance goals.

Change Controls Introduction
We educate your key stakeholders on managing change using Tripwire software with Visible Ops and help develop a common vision.

Engagement steps:

• Discuss characteristics of high-performing IT organizations
• Deliver the IT Process Institute's Integrated Management Capabilities Assessment (IMCA) to facilitate discussion and use as a baseline and metric to measure ongoing progress
• Provide an overview of Visible Ops' four prescriptive and catalytic phases that take an organization from any starting point to a continually improving process
• Develop a Workshop Summary Report that provides insight into your current needs

Change Controls Workshop
We educate key stakeholders on managing change using Tripwire software and Visible Ops, then explore process areas, assess the current state of the environment, and help build team consensus on the go-forward approach.

Engagement steps:

• Discuss characteristics of high-performing IT organizations
• Deliver the ITPI's IMCA to facilitate discussion and use as a baseline and metric to measure ongoing progress
• Provide an overview of Visible Ops' four prescriptive and catalytic phases that take an organization from any starting point to a continually improving process
• Provide detailed step-by-step Visible Ops Phase One training. This involves reviewing potential changes to IT service components in relation to their efficiency at meeting business requirements, as well as ways to minimize their risk to service quality
• Develop a Workshop Summary Report that details the results of the Workshop activities and observations regarding organizational health as compared to high-performers
• Deliver process improvement recommendations on how to start a Visible Ops implementation, including what should be in and out of scope for each of the phases