Tripwire Standard Services get your Tripwire IT security and compliance solution up and running quickly
Tripwire’s Standard Services are defined service packages that help you quickly implement or upgrade your Tripwire solution. This means you get immediate—and ongoing—value from your Tripwire investment. Depending on the scope of your implementation and other factors, we provide these services either on-site or remotely. We even offer service packages to help customers successfully deploy their Tripwire PCI for Retail or Hospitality solutions. Talk to your Tripwire sales representative or contact firstname.lastname@example.org to learn what service offering is right for you.
Standard Services include:
Quick Start Services
Offered at two levels based on implementation size, our Quick Starts are ideal for new customers with environments of up to 200 nodes, or for customers jump-starting a larger Tripwire project. Our certified consultants work closely with you on-site to help you quickly install and configure the core capabilities of your Tripwire product. Then we help you tune it to meet your key business needs. Finally, we make sure you know how to maintain your implementation so you receive ongoing value.
Tripwire Enterprise Quick Start Download PDF
Remote Quick Start Services
A Remote Quick Start package provides an economical and convenient alternative for customers with environments of up to 25 nodes who need help performing a basic implementation of their Tripwire solution. You work with a certified consultant via a secure network connection and teleconferencing to install and configure your Tripwire product. We also outline best practices for maintaining your implementation to help you maximize the value of your investment.
Tripwire Enterprise Remote Quick Start Download PDF
Tripwire Log Center Remote Quick Start Download PDF
Tripwire’s Upgrade service offers customers with up to 500 nodes a smooth and timely upgrade to the latest version of Tripwire Enterprise or Tripwire Log Center. A certified consultant works with you on-site to upgrade your product. While there, our consultant analyzes current usage and processes and makes recommendations to help you gain the greatest value from the product’s new features and capabilities.
Tripwire Enterprise Upgrade Download PDF
When customers with up to 200 nodes need to upgrade to the latest version of Tripwire Enterprise or Tripwire Log Center, a Remote Upgrade is an affordable, flexible option. A certified consultant works with you via a secure network connection and teleconferencing to upgrade your product and make recommendations for gaining the greatest value from the product’s new features and capabilities.
Tripwire Enterprise Remote UpgradeDownload PDF
PCI Foundation for Stores/Hotels
Tripwire’s PCI for Retail and Hospitality solutions help customers in those industries address PCI requirements for their in-scope IT infrastructure—from the corporate data center out to in-store or hotel servers and point of sale (POS) devices. The PCI Foundation for Stores/Hotels service provides consulting expertise to help these organizations quickly implement their Tripwire solutions to immediately receive the security and compliance benefits they offer.
Tripwire PCI for Retail Download PDF
Tripwire PCI for Hospitality Download PDF