Technical and customer support that consistently gets high marks
What better way to ensure you get the most from your Tripwire IT security solution than to work with our Tripwire Customer Services team to get your solution quickly up and running, upgrade and tune it, train you to use it, or solve specific technical issues. Our customers rate Tripwire’s support services even higher than businesses with names that are synonymous with excellence.*
96%overall customer satisfaction
89%of customers would recommend us
87%say we provide the best software support experience
.: “We can troubleshoot on issues as they happen, and not after the fact when damage may have already been done.” :.
Tony McGrath, CIO, eWay
.: “The key to knowing what's happening in your network is Tripwire Enterprise. It shows me exceptions rather than things that happen all the time, and it gives us the flexibility to do what we want to do in the product.” :.
Kevin Quinlan, Senior Director of IT, Bertucci's Italian Restaurants
.: “We researched the market thoroughly before making our selection. When we did a comparison with other products on price, Tripwire also offered us the best value for the money.” :.
Muhannad Zghoul, IT Security Manager, Bank Aljazira
.: “Tripwire is continuously, and in a very customer-oriented way, developing their products further, which I find rather unusual in the IT world.” :.
Anton Spitzer, Head of Computer Systems Services, Porsche Informatik