Skip to content ↓ Skip to navigation ↓

?Technical and customer support that consistently gets high marks

What better way to ensure you get the most from your Tripwire IT security solution than to work with our Tripwire Customer Services team to get your solution quickly up and running, upgrade and tune it, train you to use it, or solve specific technical issues. Our customers rate Tripwire’s support services even higher than businesses with names that are synonymous with excellence.*


96%

overall customer satisfaction

89%

of customers would recommend us

87%

say we provide the best software support experience

*Averages based on the results of 992 surveys of Tripwire technical/customer support users.

Testimonials

.: “We researched the market thoroughly before making our selection. When we did a comparison with other products on price, Tripwire also offered us the best value for the money.” :.

Bank Aljazira

Muhannad Zghoul, IT Security Manager, Bank Aljazira

.: “When we met Tripwire representatives at a business fair, they gave us a demonstration of their solution and we were immediately convinced that Tripwire Enterprise was a perfect match for our needs.” :.

Tokheim

Ward Dewerchin, Host Services & Data Communication Manager, Tokheim

.: “We can troubleshoot on issues as they happen, and not after the fact when damage may have already been done.” :.

eWay

Tony McGrath, CIO, eWay

.: “The key to knowing what's happening in your network is Tripwire Enterprise. It shows me exceptions rather than things that happen all the time, and it gives us the flexibility to do what we want to do in the product.” :.

Bertucci's Satisfies the Most Demanding Compliance Appetites

Kevin Quinlan, Senior Director of IT, Bertucci's Italian Restaurants