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Belgium’s largest telecom provider has acknowledged a security event after detecting a malicious agent on the company’s network.

Belgacom Group issued a statement which sought to downplay the possibility that customer data was exposed, though it is likely too early for investigators to determine if that is actually the case.

Thus far, the company says the intrusion was limited to an internal computer system, not on the company’s telecom network. Officials with the company have released the following statement:

This weekend, Belgacom successfully performed an operation in the light of its continuous action plan to protect the security of its customers and their data and to assure the continuity of its services.

Previous security checks by Belgacom experts reveiled traces of a digital intrusion in the company’s  internal IT system. Belgacom has taken all appropriate actions to protect the integrity of its IT system and to further reinforce the prevention against possible incidents.  

For Belgacom, the protection of the customers and their data is a key priority. At this stage there is no indication of any impact on the customers or their data. At no point in time has the delivery of our telecommunication services been compromised.

Belgacom strongly condemns the intrusion of which it has become a victim. The company has filed a complaint against an unknown third party and is granting its full support to the investigation that is being performed by the Federal Prosecutor.

The company further stated that there was no disruption of services, and that the malicious agent has been removed from systems. Employees have been directed to change their login credentials, and the company continues to monitor for anomalies.