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Tripwire Technical & Customer Support

What better way to ensure you get the most from your Tripwire IT security solution than to work with our Tripwire Customer Services team to get your solution quickly up and running, upgrade and tune it, train you to use it, or solve specific technical issues.

Support Policies

Our levels of support and operating goals are outlined on this page.

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Contact Support

Assistance and information to get the most from Tripwire Products

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Log in to the Tripwire Customer Center

A user-focused community fostering education, collaboration and industry leading support.

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Industry-leading Support

Our customers rate Tripwire’s support services even higher than businesses with names that are synonymous with excellence. Based on the results of 992 surveys of Tripwire technical/customer support users:

96% overall customer satisfaction
89% of customers would recommend us
87% say we provide the best software support experience