Contact Tripwire Support

Self Service Resources

Use the Customer Portal to access the Education Center, where you will find the Tripwire knowledge base, product videos and user documentation
Support Cases

Use the Customer Portal to create, review and manage your support cases.

NORTH AMERICA

CONTACT NUMBERS

US AND CANADA

1.866.897.8776 (Toll Free)

 

SERVICE HOURS

EASTERN

Monday-Friday 9:00 AM - 9:00 PM 

CENTRAL

Monday-Friday 8:00 AM - 8:00 PM 

PACIFIC

Monday-Friday 6:00 AM - 6:00 PM

 

HOLIDAYS OBSERVED

2026

May 25, June 19, July 3, September 7, November 26, November 27, December 24, December 25

EMEA

CONTACT NUMBERS

UK, FRANCE, GERMANY, BENELUX AND NORDICS

00 800.77517751 (Toll Free)

AUSTRIA
0800.802064 (Toll Free No Cell Phones)
+43.720.880277 (Local)

SAUDI ARABIA
800.850.0517 (Toll Free)

UNITED ARAB EMIRATES (UAE)
800 0320828 (Toll Free)

 

SERVICE HOURS

LONDON
Monday-Friday 8:00 AM - 8:00 PM

AMSTERDAM, BERLIN, COPENHAGEN
Monday-Friday 9:00 AM - 9:00 PM

VIENNA
Monday-Friday 9:00 AM - 9:00 PM

RIYADH
Monday-Friday 11:00 AM - 11:00 PM

DUBAI
Monday-Friday 12:00 PM - 12:00 AM

 

HOLIDAYS OBSERVED

2026

January 1, April 3, April 6, May 4, May 25, August 31, December 25, December 28
 

APAC

CONTACT NUMBERS

AUSTRALIA
1.800.193.879 (Toll Free)

NEW ZEALAND
0800.003357 (Toll Free)

SINGAPORE
+65.31580300 (Toll Free)

MALAYSIA
1.800.815.311 (Toll Free)

HONG KONG
+852.58081320 (Toll Free)

INDIA
000 800 0502 260 (Toll Free)

 

SERVICE HOURS

SYDNEY
Monday-Friday 9:00 AM - 9:00 PM

AUCKLAND
Monday-Friday 11:00 AM - 11:00 PM

SINGAPORE
Monday-Friday 9:00 AM - 9:00 PM

KUALA LUMPUR
Monday-Friday 9:00 AM - 9:00 PM

HONG KONG AND TAIWAN
Monday-Friday 9:00 AM - 9:00 PM

HYDERABAD
Monday-Friday 6:00 AM - 6:00 PM

HOLIDAYS OBSERVED

2026

February 11, February 27, March 05, March 20, April 03, April 29, May 03, May 04, May 05, July 20, August 11, August 15, September 21, September 23, October 02, October 12, October 24, November 03, November 23, December 25