Checkers Drive-In Restaurants, Inc. revealed that a data breach possibly affected customers at more than 100 of its Checkers and Rally’s locations.
Adam Noyes, chief administrative officer and executive vice president at Checkers Drive-In Restaurants, Inc., wrote in a statement that the double drive-thru restaurant chain recently learned of a malware infection involving some of its locations. The company responded by retaining data security experts to investigate what happened. Their efforts revealed that bad actors had planted malware on some point-of-sale (POS) systems at 102 Checkers and Rally’s locations. Those individuals subsequently might have then used the malware to steal some customers’ payment card information including their cardholder name, card verification code and expiration date.
This investigation turned up no evidence suggesting that the unauthorized parties made off with additional information belonging to affected cardholders.
According to Noyes, the restaurant chain worked with the data security experts to contain and remove the malware upon discovering the security incident. That’s not where its response ended, however. As quoted in the company’s security notice:
We also are working with federal law enforcement authorities and coordinating with the payment card companies in their efforts to protect cardholders. We continue to take steps to enhance the security of Checkers and Rally’s systems and prevent this type of issue from happening again.
Anyone who might have visited an affected location during its exposure date should review their account statements for suspicious charges placed to their payment cards. If they come across a charge they don’t recognize, they should contact the card issuer immediately. Simultaneously, these individuals should pay close attention to their credit reports and consider placing a fraud alert or security freeze on each of their credit files at Equifax, Experian, TransUnion and Innovis.
Going forward, these customers might want to take additional steps to protect themselves against identity thieves. This resource is a good place to start.