Tripwire Subprocessor List

Tripwire Sub-Processor List

Some variation may apply to different Tripwire's ExpertOps Offerings, see Section 2 for detail. Additional service capabilities may be available if identified in a Tripwire quotation.

 

Sub-Processor Privacy Link

Role

Personal Data

Justification and Comments

Amazon Web Services (AWS) Cloud

Hosting service for the Service

Any Personal Data contained in Customer Data provided by Customer to the Service

The Service is hosted on the AWS platform, which helps provide data security and access controls

Incedo

Technical staff

Any Personal Data contained in Customer Data provided by Customer to the Service

Technical staff located in U.S. and India who may remotely access Data on Tripwire-controlled systems in the U.S

Marketo

Lead management provider for the Service

Limited Personal Data: business contact details

Marketo is used to help manage marketing communications with customers and prospective customers

Salesforce

Customer relationship management platform used to manage user and customer support accounts for the Service

Limited Personal Data: business contact details

Limited Personal Data is stored and managed in salesforce.com when Customers request product and service information, trial licenses, paid licenses, and access to the Tripwire Customer Center (support platform)

New Relic

Analytics company providing system, application, and infrastructure monitoring services to support the Service

Any Personal Data contained in Customer Data provided by Customer to the Service

Monitoring filters are designed to preclude transmission of Personal Data

Okta

Access and identity management platform used to manage customer authentication

Personal Data including business contact information, user names, passwords

Provides user authentication for access to the Service

Alert Logic

Threat Management Service

Any Personal Data contained in Customer Data provided by Customer to the Service

Alert Logic provides threat management services to Tripwire to support its data security and access controls

 

Capitalized terms used in this Sub-Processor List are as defined in the Data Processing Addendum, Master SaaS Subscription Agreement and ExpertOps Service Agreement.

If you would like to receive notices when this list is updated, please send a request to [email protected]