Few industries have undergone as drastic a change in recent years as cybersecurity. The proliferation of new types of cyberattacks, in addition to rapid progress in cloud computing and automation, sets organizations and agencies up to need more cybersecurity professionals than they can possibly find and retain given the shortage of qualified talent on the market.
This leaves security managers, directors, and CISOs in a dangerous position if they place non-security IT professionals in security roles and hope for the best, as many organizations have done out of a lack of better options. One solution organizations can turn to is a managed service. It is possible to maintain powerful security operations with small teams if you know where to look.
Training and Retaining Cybersecurity Staff
There simply aren’t enough cybersecurity professionals to meet industry demand. In order to manage the shortage of cybersecurity talent on their teams, organizations and agencies often leverage IT professionals with no cybersecurity background into cybersecurity positions.
Overwhelmed Security Teams
Small security teams are often overburdened with managing complex security tools to handle their most important responsibilities, like file integrity monitoring (FIM), security configuration management (SCM), and vulnerability management (VM). They often have too many tools to manage and not enough bandwidth to focus on strategic cybersecurity initiatives. When staff transitions, a lack of proficiency with security tools makes for awkward and incomplete hand offs. Training new cybersecurity tool administrators can quickly become a resource drain as well.
Ineffective Security Operations
The current threat landscape pits underprepared IT professionals against cyber adversaries that use sophisticated and ever evolving plans of attack. Not effectively leveraging the full capabilities of security tools can lead to breaches going undetected for months, costing organizations and agencies untold resources.
How Managed Services Help
No organization or agency has the power to drastically alter the supply to demand ratio of qualified candidates in the cybersecurity industry. Managed services can solve staffing and resource challenges within your organization, arming your team with the necessary security expertise to thwart cyberattacks and maintain optimal compliance configurations.
Consolidate Vendors and Tools
If your security team is underprepared, crowding their processes with too many tools and vendors is not going to help. Vendor and tool consolidation takes some time up front, but it’s well worth the effort to narrow your toolkit down to the products and services that actually help do the heavy lifting of security operations—rather than flood your team’s inboxes with unnecessary notifications.
Extend the Efficacy of Stretched Teams
Less is more when it comes to using the resources of a stretched team wisely. Strategically implementing managed services is the best way to get your security operations where they need to be. Rather than trying to recruit and train in a scarce talent market, extend your team with a dedicated engineer from your security solutions vendor. This security as a service model means you’ll have an expert who stays in sync with your team, offering customized advice for improvement every step of the way.
How to Evaluate Managed Services
Once you’ve made the decision to seek out a managed services solution, how do you evaluate it to ensure that it meets all of your criteria? What will the total cost of ownership be compared to keeping security operations in house—and the hiring and training that would require? Here are the most important considerations you must keep top of mind when assessing the overall value of a managed services cybersecurity solution:
- Advanced FIM, SCM, and VM, with enforced policy compliance
- Advice, incident assistance and audit support
- A designated expert assigned to your team
Tripwire ExpertOps provides a cloud based managed services model of the industry’s best FIM, SCM, and VM, along with several other key foundational security controls. A single subscription includes both personalized consulting from trained experts and hands on tool management to help you achieve and maintain compliance and critical asset security. It provides stretched IT teams an alternative to the difficult process of purchasing, deploying, and maintaining products.
Tripwire ExpertOps provides you with continuous staffing to operate and manage your Tripwire solution at peak efficiency. Your security team can perform at a much higher capacity thanks to ongoing support, guidance, and customized reporting that adapts to meet organizational objectives.
Your designated Tripwire Expert will serve as an extension of your team—no recruiting or training required. You’ll receive prioritization of your team’s work efforts and present progress to key stakeholders within your organization. Together you will jointly develop a service plan that outlines communication practices, escalation procedures, and any specialized requests.
The Tripwire Expert will then tune and operate the solution and provide:
- Prescriptive policy and content guidance
- Recommendations for maximizing automation capabilities
- Prioritized remediation to reduce risk and efficiently improve compliance posture
- Organizational grading for visibility into groups needing additional resources and attention
- Semi-annual CISO and executive review of achievements and insight into ongoing improvement
Tripwire ExpertOps FIM & SCM
Get the maximum security benefits of industry leading FIM and SCM right away with Tripwire ExpertOps SCM. Quickly achieve and ensure cyber integrity across large heterogeneous environments instead of sinking time and resources into training and administering another tool. Stay aligned with frequently changing compliance regulations with a comprehensive library of policy and platform combination tests—all while providing auditors with evidence of compliance and highly visible and actionable policy status for security. Tripwire ExpertOps also includes options for cloud account configuration management via Tripwire Configuration Manager, which monitors Amazon Web Services and Azure accounts using the Center for Internet Security (CIS) benchmarks.
Tripwire ExpertOps VM
Tripwire ExpertOps Vulnerability Management provides you with continuous staffing to deliver a cloud hosted managed services model for VM, including the lowest false positive rate. And the solution adapts to your objectives: reports and profiling tasks are customized to meet your organizational goals and priorities. You will regularly receive expert guidance to ensure that your environment is secure and that critical vulnerabilities are remediated.
Tripwire ExpertOps Industrial
IT/OT convergence is driving the need for new security capabilities and integrations. The breadth of new OT security tools adds to a security team’s already overburdened task of managing their environment. Tripwire ExpertOps Industrial is the managed services version of Tripwire Industrial Visibility. A single subscription provides personalized consulting from trained experts as well as hands on tool management to help you achieve and maintain both compliance and critical asset security.
Three Subscription Service Tiers to Match Your Needs
Essential includes best in class FIM plus one standard policy, basic operation, and monitoring. It also includes day to day maintenance of the Tripwire console and ensures that all scans are executed on a predefined cadence for clients that need this information. This tier provides day to day maintenance of the console and managed nodes for clients that need change management, compliance, and vulnerability information. This is ideal if you’re just getting started with change management or compliance practices.
Tripwire ExpertOps Advanced builds on the essentials with two standard policies, custom app monitoring, additional service requests, analysis, and Tripwire Dynamic Software Reconciliation (DSR). Receive tactical tuning assistance to ensure the most important information is highlighted for action. View customized reporting dashboards with detailed analysis and results. In addition, this tier provides proactive risk monitoring and assessment, dedicated problem resolution support, and vulnerability remediation recommendations. Advanced Plus The most robust and comprehensive Tripwire ExpertOps subscription also includes custom policies, process assistance, and unlimited change requests, as well as DSR and the Tripwire Enterprise Integration Framework. With Advanced Plus, an assigned program coordinator will work with you to develop an operational use plan with best practice recommendations, as well as assistance with change reconciliation and prioritization of suggested remediation activities. This tier also provides integrations with change management, incident management, and configuration management database (CMDB) tools.
Many cybersecurity teams struggle with a skills gap. It might be that your team is too small for their responsibilities, or that you’re finding it difficult to attract, train, and retain talent. Turnover is a common problem, with organizations and agencies often losing skilled individuals to new opportunities. Fortunately, strategically selecting a comprehensive managed services solution closes the skills gap and allows constrained teams to successfully run cybersecurity programs. Tripwire ExpertOps equips such teams with the advice and support needed to protect your data from cyberattacks while maintaining regulatory compliance.