1. Creating Communication ChannelsOrganizations need to make sure there are communications channels in place. They can do this by investing in a feedback management solution. Alternatively, those responsible for managing the DevOps systems can simply make themselves more accessible to employees by keeping their doors open and actively inviting professionals in other departments to share their thoughts.
2. Responding to FeedbackOrganizations would be doing themselves a disservice if they received employees' feedback but did nothing with it. Such inaction can breed resentment and disloyalty not to mention overlook areas where improvement is warranted. With that said, enterprises should articulate to employees that they are listening to their feedback and that they'll do something about it. This level of transparency will improve the collaborative and communicative culture embodied by DevOps.
3. Acting on ConcernsAll that remains is for organizations to act on the feedback. For instance, they can use the communication to measure and evaluate the impact of a change to the DevOps model in order to improve their culture, environment and productivity. Doing so can help them spot issues within teams, systems and processes that could have a great impact on the organization. For more information about how communication factors into organizations' transitions to a DevOps model, download Tripwire's eBook Driving DevOps Security: Scalable Cybersecurity Best Practices for Scalable Teams. Also, Tripwire is hosting a special webcast on August 21 titled, "Leading a DevOps Transformation". Join us and guest presenters to learn how to help your organization achieve higher levels of performance whilst ensuring security is a continuous aspect of the process. You can register here or click on the image below!